You can return/exchange your Order within 7 days, from the day of Delivery.
You need to fill out the return/exchange form or mail us at – support@thepogago.com

1. Terms & Conditions

Please notify us of receipt of a damaged/defective product within 24 hours of delivery.
All products will be accepted only if the products are returned in a saleable condition with the tags intact, packaging, and invoice.
All exchange requests will be processed once the shipment returns to our warehouse.
Return/Exchange of the merchandise bought online cannot be made to the store.
It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of goods in transit.
The defective/damaged item sent for replacement must be received within 10 days of delivery to claim the replacement.
Please note that in any case we cannot offer exchanges used products.

We have 7 Days Refund Policy, once the refund is approved it takes 7 working days to credit back to original mode of payment.

2. Cancellation Policy

You can cancel an order until it has been packed at our warehouse by emailing us.
This does not include items purchased on sale.
Any amount paid will be credited via the same payment mode through which the payment was made.